I first met Ruth over 20 years ago and the lessons that she taught me have proved invaluable throughout my career. I recently had the opportunity to engage Ruth again, this time to train my own team and have to say that she has lost none of her vigour and passion and that the training was even better than I remembered. The results and ROI from the training have (as I expected) proved to be rapid; the change in approach of my team to challenging situations and the value they have delivered are a direct result of Ruth and I have no hesitation in recommending her to anyone looking to improve themselves or their teams. Ruth offers a unique perspective and insight into negotiation and her tailored courses approach negotiation in ways that none of the dozens of other courses I’ve attended even come close to. Negotiation training, is in my experience very similar – regardless of who delivers it… except for Ruth
During a recent negotiation, I was able to put together a BAM list of additional marketing concessions that the distributor agreed to saving us about $4000 in fees. I’ve replicated this approach in two other marketing negotiations with identical results.
I spend a lot of time in day-to-day problem solving. I don’t do a lot of negotiations of contracts or pricing, but I have been able to use active listening and creative trades to reduce the impact of a problem to my company. For example, ECI was behind on a part due to order entry error, but with these strategies, I was able to work with the customer to push out most of the demand. Instead of daily OT and expedites, which would probably have cost $us 20-$30k, we were able to minimize to 2 expedites for around $6000 and a small amount of OT (total impact less than $10k).
“Ruth is spectacular!! If you are lucky enough to get an invite to this seminar jump on it. It will be time well spent and will certainly improve your negotiation skills and tactics.”
Three months after attending a Negotiate Smart™ workshop:
“Excellent training and excellent trainer.”
“After Ruth’s coaching session, I was no longer nervous about negotiating. She showed me a logical, easy to follow system. I also saw that negotiating is a lot more creative then I thought.”
“I have learned new negotiation techniques that will definitely bring more success to negotiation outcomes!”
“I truly enjoy learning with Ruth, her enthusiasm is infectious and her knowledge of the subject is vast.”
“The Negotiate Smart training has been a great eye opener for me and my team. Now my team is much better prepared to negotiate and they have a great base to keep on growing in their careers.”
“They figured out how to make the course fun, and informative. The days flew by. The debrief of the role-plays were the highlight for me. I really saw clearly what it looks like to be a better negotiator. Thank you.”
“I was surprised by how much I learned from this course. I consider myself a seasoned negotiator. The instructor confirmed what I knew, and also showed me new ways to turn a ‘no’ into a ‘yes’. She also gave me insight into what I was doing wrong. It was a practical workshop.”
“I feel this is one of the best workshops my company has had. It was relevant to my job and it will be very helpful in how I deal with both internal and external issues in the future.”
“Your negotiation training session was phenomenal. We are continuing to develop the negotiation skills you taught. We meet regularly to debrief as you suggested and continue to set negotiation goals.”
“The instructor spent a lot of time understanding our company and customized her approach and training to our needs. Her attention to detail was much appreciated.”
“Ruth’s workshop had a tremendous impact on my next sale. I used many of the strategies she taught, and was able to turn a 250K sale into a 750K sale.”